of course possible that, for whatever reason, you want to return an item
purchased by you in our web shop.
In that case, you must inform us by e-mail within 14 days after you have received the item (s) and return the item (s) concerned.
You should take the following into account:
The item (s) must be returned in the original packaging, complete and
undamaged, including any accessories received.
2. Insufficient postage will unfortunately be refused and returned at your expense.
3. Unfortunately damaged items will also be returned at your expense and will not be reimbursed.
4. You must enclose your full name and address details, invoice number and the account number from which we have received payment, including a track and trace code from the carrier.
5. Within 3 working days of receiving your return shipment, we will refund the purchase amount to your account.
6. Any shipping costs paid by you that you paid to us at the same time as the purchase price will be fully reimbursed.
7. However, if you have purchased several items at once and do not return them all at the same time, any shipping costs paid will not be reimbursed, because you have kept one or more items.
8. You can indicate by e-mail or by telephone if you wish to exchange an item for another item from our range. We will then contact you to discuss further progress with you.
The address where you can return the items to be returned or exchanged is:
Telephone: +31 6 3732 2675